Last Updated: 2024-01-15
Your Privacy is Our Priority
At Market Ink, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, share, and protect your personal information. We are committed to transparency and giving you control over your data.
Our Core Privacy Principles
- Your data belongs to you - we are merely temporary custodians
- You have the absolute right to access, modify, or delete your data
- We collect only what's necessary to provide our services
- We never sell your personal information
- Security and privacy by design in everything we build
Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (bio, avatar, professional details)
- Content you create (projects, tasks, messages)
- Files and documents you upload
- Integration credentials (encrypted and secure)
Information Collected Automatically
- Usage data (features used, actions taken)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar technologies (preferences, session management)
Information from Third-Party Integrations
When you connect third-party services (Google Analytics, Facebook, Instagram, etc.), we may receive information from those services based on your permissions. This data is used solely to provide the integration features you've requested.
How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, investigate, and prevent security incidents
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With your consent: When you explicitly agree to sharing
- Within your organization: With team members in your company account
- Service providers: Trusted third parties who assist our operations (hosting, email)
- Legal requirements: When required by law or to protect rights and safety
- Business transfers: In connection with a merger or acquisition (with notice)
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal information
- Port: Receive your data in a portable format
- Object: Opt-out of certain uses of your information
- Restrict: Limit how we use your information
Data Deletion
We respect your absolute right to delete your data. You can request complete deletion of your account and all associated data at any time. Visit our Data Deletion page for immediate action. We guarantee complete deletion within 72 hours, no questions asked.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access on a need-to-know basis
- Secure password requirements and multi-factor authentication
- Regular backups and disaster recovery procedures
Third-Party Services
Our service integrates with various third-party platforms:
- Google (Analytics, Ads, Search Console)
- Meta/Facebook (Pages, Ads Manager)
- Instagram (Business Accounts)
- X/Twitter (Analytics, Ads)
- Supabase (Database and Authentication)
- Vercel (Hosting and Deployment)
Each integration is optional and requires your explicit consent. You can disconnect these services at any time from your account settings.
Cookies
We use cookies and similar technologies to enhance your experience, including:
- Essential cookies: Required for basic site functionality
- Preference cookies: Remember your settings and choices
- Analytics cookies: Help us understand how you use our service
You can control cookies through your browser settings, though some features may not function properly without them.
Children's Privacy
Market Ink is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we've inadvertently collected such information, we will delete it immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website. Your continued use of Market Ink after changes indicates acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us:
Email: privacy@market.ink
Address: Market Ink, Privacy Team
For data deletion requests, visit our Data Deletion page
Thank you for trusting Market Ink with your data. Your privacy is not just a policy—it's our promise.